Refund Policy

Refund Policy

Last updated: January 4, 2026

At Lifetime Domain, customer satisfaction is our priority. Please review our refund policy carefully.

1. General Refund Policy

Due to the nature of domain sales, all domain purchases are generally final and non-refundable once the transfer process has been initiated.

2. Exceptions

We may issue refunds in the following circumstances:

Technical Issues

If we are unable to complete the domain transfer due to technical issues on our end, you will be eligible for a full refund.

Misrepresentation

If the domain you purchased was significantly misrepresented in our listing, you may be eligible for a refund. This must be reported within 48 hours of purchase.

Duplicate Purchase

If you accidentally purchase the same domain twice, we will refund the duplicate transaction.

3. Refund Request Process

To request a refund:

1. Contact our support team within 48 hours of purchase
2. Provide your order number and reason for refund request
3. Include any relevant documentation or screenshots

4. Refund Processing Time

If your refund is approved:

• Refunds will be processed within 5-7 business days
• The refund will be issued to the original payment method
• Depending on your financial institution, it may take an additional 5-10 business days for the refund to appear in your account

5. Non-Refundable Items

The following are not eligible for refunds:

• Domains where transfer has already been completed
• Service fees and transaction fees
• Domains purchased more than 48 hours ago (except for technical issues on our end)

6. Chargebacks

Initiating a chargeback without first contacting us may result in account suspension. Please contact our support team to resolve any issues before disputing charges with your bank.

7. Contact Information

For refund requests or questions about this policy, please contact our support team.